How we work with you

Step 1 – Get In Touch
To arrange a survey / consultation call 0191 580 8550 or email


Step 2 - Survey / Consultation
We will meet with you to gather initial information, take measurements and establish how we can help transform an important part of your home.

This normally takes about an hour.

Step 3 – Our Design Time
We requ
ire approximately four to six working days to work on design concepts and we may well come up with more than one option.


Step 4 - Design Presentation & Quotation

We will have decided at our first meeting, when and how best to present the detailed design and exact costings on all the works involved, to you.

Step 5 – Order Go Ahead
Once you are happy with our design proposals and costings and wish to proceed with your order, a final meeting be required to select and finalise finishes etc.

An order form will be completed and deposit payable. At the same time a final survey will take place to complete the order details ensuring every aspect of your installation will be completed to perfection.

Step 6 – Installation
Our design manager will oversee and manage the complete running of your project on the ground and will meet with you during the installation and again at the end of the project at the handover stage.


We believe that this method ensures that the agreed design is completed exactly as expected.

Dedicated to great design, product innovation and the highest level of customer service. We offer our clients a friendly, knowledgeable and trustworthy service along with an end product that they will enjoy for years to come and recommend to others.